Privacy Terms & Conditions

Privacy Notice for Knoémi

At Knoémi, your privacy is important to us. We are committed to protecting your personal data and being transparent about how we collect, use, and store it.


Who is responsible for your data?

Knoémi is the data controller responsible for your personal data under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What data do we collect?

We may collect and process the following personal data:

  • Name and contact details (email address, phone number)
  • Event details (date, location, preferences, guest numbers)
  • Communication records (emails, enquiry forms, consultations)
  • Payment and billing information (where applicable)

How do we use your data?

We use your personal data to:

  • Respond to enquiries and provide quotations
  • Plan, design, and deliver your event
  • Manage bookings, contracts, and payments
  • Communicate with you throughout the process
  • Improve our services and customer experience

What is the legal basis for processing?

We process your data under the following lawful bases:

  • Contractual necessity – to deliver agreed services
  • Legitimate interests – to operate and improve our business
  • Consent – for marketing communications (where applicable)

Where do we store your data?

Your data is stored securely within the United Kingdom or the European Economic Area (EEA).

If data is transferred outside of these areas, we ensure appropriate safeguards are in place in line with UK data protection laws.

Who do we share your data with?

We do not sell or share your data for marketing purposes.

Your data may be shared with trusted third parties only where necessary to deliver our services, such as:

  • Suppliers and venues
  • Logistics and delivery providers
  • IT and administrative service providers

All third parties are required to handle your data securely and in compliance with data protection laws.

How long do we keep your data?

We retain your personal data only for as long as necessary to:

  • Deliver our services
  • Comply with legal and financial obligations
  • Resolve any disputes

Your rights

You have the following rights under UK data protection law:

  • Right to access – request a copy of your personal data
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure – request deletion of your data (where applicable)
  • Right to restrict processing – limit how your data is used
  • Right to object – object to processing based on legitimate interests
  • Right to data portability – receive your data in a transferable format
  • Right to object to marketing – opt out of marketing communications at any time


How to exercise your rights

To exercise any of your rights, please contact:
knoemi.co@gmail.com

We will respond in accordance with UK data protection laws.


Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Phone: 0303 123 1113


Updates to this notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.